💬 Item Claim and Fulfillment Process (Via Discord) Recommended

1. Initiate Claim

• Join our official Discord server via the provided link. https://discord.gg/5yprE6W3qa
• Navigate to the #support channel and open a new ticket.

2. Complete Verification Form

Please submit the following required information within the ticket to verify your purchase:

• Order Number: (Please provide the full number.)
• Roblox Username: (Ensure this is exact.)
• Item(s) Purchased: (Specify the item(s) you ordered.)

3. Receive and Accept Trade Request

• A member of our dedicated fulfilment team will utilize our secure Bot Account to send you a friend request.
• Please accept this friend request promptly and then join the Bot's private server.
• Once in the server, send a trade request to the Bot.

4. Finalize Item Transfer

• To successfully complete the trade, you must include a low-value item (such as a food item or a common pet) in the trade window. This step is a necessary platform requirement for the Bot to accept the exchange.
• Note on Verification: In certain circumstances, the bot may request your first name to perform a final order verification check.

5. Provide Feedback

• After you have successfully received your item(s), we kindly request you visit the #vouches channel and leave a positive testimonial to support our shop and services.

🌐 Item Claim and Fulfillment Process (Via Website Chat)

1. Initiate Contact

• Locate and click the Chat Bubble icon situated in the bottom right-hand corner of the website.

2. Required Information

• Please provide your email address and complete all mandatory fields required to open the chat session.

3. Request Assistance

• To expedite the support process, please type "Help Claiming Order" as your initial message to indicate that you require assistance with receiving your purchase.

4. Receive Support

• A dedicated team member will join the chat shortly to personally discuss your order and guide you through the fulfillment process.

5. Complete Fulfillment

• Kindly follow the instructions provided by the support team member to successfully complete the claiming process and receive your item(s).

Here is a reworded, more professional version of the Email fulfillment instructions:

📧 Item Claim and Fulfillment Process (Via Email)

1. Submit Required Information

Please send an email Lustrapetsofficial@gmail.com to our support address containing the following critical details:

• Order Number: (Mandatory for verification.)
• Roblox Username: (Ensure this is accurate for delivery.)
• Preferred Delivery Time: (Please include a specific time slot and your time zone (e.g., EST, PST, GMT) to schedule the delivery.)

2. Delivery Coordination

• Our team will follow a standard fulfillment procedure via email and will coordinate with you directly to schedule and complete your delivery at the specified time.

Our team typically responds to all messages within a 24-hour window. We appreciate your patience during this processing time.

We are pleased to confirm that using our service carries no risk of being banned. With thousands of successful transactions and a rapidly expanding base of satisfied customers, we maintain a flawless safety record. Our fulfilment process is meticulously designed to be secure and trusted by players daily.

We require your address and full name for transaction authentication, a standard requirement enforced by all major card providers for processing online purchases. This information is used exclusively for verifying your payment and is never shared or sold.

LUSTRAPETS is a verified and trusted source. We have successfully completed thousands of orders for over 10,000 happy customers. Our reliable and swift service has earned the trust of the community. Feel free to view the excellent reviews shared by our loyal customers.